TERMS AND CONDITIONS SpinRise

1. GENERAL

1. Before using our website, please read these Terms and Conditions carefully. By creating an account on SpinRise you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Bonus Terms, and Responsible Gaming Policy (collectively, the “Agreement”).
2. Copyright © 2025 Spinrise. The Website is owned and operated by Hollycorn N.V., a company registered and established under the laws of Curaçao, with registration number 144359 and registered address at Scharlooweg 39, Willemstad, Curaçao. Hollycorn N.V. is licensed and regulated by the Curaçao Gaming Control Board (license no. OGL/2023/176/0095). Dama N.V. may provide certain processing services on behalf of the operator where applicable.
3. It is your sole responsibility to ensure that your use of the Website is lawful in your jurisdiction, including but not limited to online gambling, age restrictions, taxation, and reporting obligations.
4. Unless otherwise stated, the Website operates according to Coordinated Universal Time (UTC) to manage promotions, tournaments, and system logs consistently.

2. CHANGES TO THE AGREEMENT

We may modify the Agreement at any time for legal, regulatory, security, or operational reasons. Material changes will be notified via email where feasible and/or via notice on the Website. Continued use of the Website after changes are posted constitutes your acceptance of the revised Agreement. We encourage you to review this page regularly.

3. ELIGIBILITY

1. You may register and play only if it is legal to do so under the laws applicable to you. You must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher.
2. You are solely responsible for verifying the legality of online gambling in your location before placing any bets.
3. We reserve the right to request proof of age and identity and to suspend or close your account if verification is not completed to our satisfaction.
4. Bonuses and promotional offers may be restricted or unavailable in certain jurisdictions at our discretion.
5. Restricted Countries: Users from the following countries and territories are not permitted to register, deposit, or play for real money: Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czechia, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Korea (North), Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Macao, North Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Philippines, Pitcairn, Poland, Portugal, Qatar, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South Sandwich Islands, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States of America, United States Minor Outlying Islands, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands (British and U.S.), Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe. The Casino cannot guarantee successful processing of withdrawals or refunds if you breach this policy.

4. GAME AVAILABILITY & PROVIDER RESTRICTIONS

1. Game availability may vary by jurisdiction and provider policy. Titles or providers can be added or removed at any time.
2. Using VPNs, proxies, or any method intended to bypass geo-restrictions or provider blocks is strictly prohibited and may lead to confiscation of winnings and/or account closure.
3. Some branded or licensed titles may be unavailable in certain regions due to IP and compliance constraints. Availability is subject to change without notice.

5. ACCEPTED CURRENCIES

The Website supports the following currencies: EUR, USD, CAD, AUD, NZD, NOK, BTC, USDT, USDC, ETH, DOGE.

6. FEES & TAXES

You are solely responsible for any taxes, duties, or fees arising from your participation on the Website and from any winnings. We may deduct or report where required by applicable law.

7. GAME RULES

By placing bets you acknowledge that you have reviewed and understood the rules and theoretical RTP of each game provided by its respective supplier. Game rules may be accessed from the info/help section within each title.

8. DISCLAIMER OF LIABILITY

1. Gambling involves risk and may result in monetary loss. You play at your own risk.
2. We are not liable for hardware/software malfunctions, connectivity issues, or other technical errors that may affect access or gameplay.
3. In cases of obvious error (including, without limitation, pricing, payout, or settlement errors), we may void affected bets and/or re-settle at the correct terms that should have applied absent the error.
4. If funds, bonuses, or winnings are credited to your account in error, they remain our property. Any such amounts will be removed and, if withdrawn, shall constitute a debt owed by you.
5. To the fullest extent permitted by law, we exclude liability for direct, indirect, incidental, special, or consequential loss arising from your use of the Website.
6. We may determine conclusively whether a breach of these Terms has occurred and apply appropriate remedies.

9. PLAYER ACCOUNT

1. Only one account per person, household, IP address, device, or payment method is permitted. Duplicate accounts may be closed and associated winnings voided.
2. Your account is for personal, non-commercial use only. You must not share access with any third party, including minors.
3. You must keep account information accurate and up to date. We may place calls or request live verification as part of KYC/AML procedures. Failure to pass verification may result in suspension or closure.
4. Account closure requests can be sent to [email protected]. We will process closures after verifying identity and settling any outstanding matters.

10. ANTI-FRAUD & FAIR PLAY

1. We employ anti-fraud and risk management controls. Suspected collusion, arbitrage, advantage play strategies, chargebacks, use of stolen payment instruments, multi-accounting, identity spoofing, or any form of cheating may result in account termination and confiscation of funds.
2. In the event of a chargeback, we may deduct the disputed amount from your balance, seek recovery of losses, close the account, and void winnings obtained from fraudulent activity.
3. We have zero tolerance for bonus abuse. This includes, but is not limited to: multiple accounts; mismatched or false personal data; use of VPN/proxy; minimal-risk betting patterns designed to clear wagering with negligible exposure; or any conduct aimed at securing unfair advantage. We may void bonuses and related winnings at our discretion.
4. We reserve the right to close your account at any time and refund your remaining real-money balance (less withdrawal fees), without obligation to state a reason, where legally permitted.
5. We may require documentation in Latin or Cyrillic script. If unavailable, we may request a live video verification. Failure to cooperate may result in withheld payments and/or account closure.
6. Mandatory Play-Through on Deposits: Deposits must be wagered before withdrawal. For most games, the cumulative amount wagered must be at least 3× the deposit amount; for table and live games, at least 10× the deposit amount. If multiple deposits are made without gameplay, combined deposits must meet the applicable wagering requirements. Processing fees may be applied to withdrawals where these conditions are not met. Deposited funds must be used exclusively for gaming.
7. We are not a financial institution. Accounts do not accrue interest, nor do we provide currency or crypto exchange services.

11. DEPOSITS

1. Available payment options include major cards and approved alternative methods displayed in the cashier. Contact [email protected] for current options.
2. Third-party payments are prohibited. You may deposit only from payment instruments held in your name. Breach may result in confiscation of winnings and return of principal to the rightful owner.
3. Minimum Deposit: EUR 20 / USD 20 / CAD 30 / AUD 30 / NZD 30 / NOK 200 / BTC 0.0001 / USDT 3 (TRC) / USDT 5 (ERC) / USDT 5 (BEP) / ETH 0.002 / DOGE 1 (or equivalent). Maximum deposit limits depend on the method selected.
4. Due to the nature of blockchain transactions, deposit limits and reversal controls may not apply to crypto deposits processed via supported gateways.

12. WITHDRAWALS

1. Minimum Withdrawal: EUR 50 / USD 50 / CAD 75 / AUD 75 / NZD 75 / NOK 500 / BTC 0.0002 / USDT 1 (TRC) / USDT 5 (ERC) / USDT 5 (BEP) / ETH 0.002 / DOGE 0.01 (or equivalent). If method limits are exceeded, payouts may be split into tranches.
2. We may require identity and ownership verification before processing payouts. Providing false or incomplete data may result in refusal and account termination. Where supported, Original Credit Transfer (Visa) and Payment Transfer (Mastercard) may be used for refunds/payouts, subject to card type and issuer support.
3. We may request fresh KYC documents at any time prior to withdrawal, even if documents were previously provided.
4. Bank transfer payouts are typically processed within seven (7) banking days once approved. Availability depends on currency corridors supported in the cashier.
5. Intermediary bank fees may apply to bank transfers and are outside our control. Such costs may be deducted from the withdrawal amount where applicable.
6. Withdrawal Limits: Up to €5,000 / $5,000 / $7,500 / A$7,500 / NZ$7,500 / 50,000 NOK / 50,000 INR / BTC 0.3 / USDT 5,000 / USDC 5,000 / ETH 4.35 / DOGE 71,150 per day; €10,000 / $10,000 / $15,000 / A$15,000 / NZ$15,000 / 100,000 NOK / 100,000 INR / BTC 0.3 / USDT 10,000 / USDC 10,000 / ETH 4.35 / DOGE 142,500 per week; and €20,000 / $20,000 / $30,000 / A$30,000 / NZ$30,000 / 200,000 NOK / 2,000,000 INR / BTC 0.6 / USDT 20,000 / USDC 20,000 / ETH 10 / DOGE 200,000 per month, unless otherwise specified in promotional terms. Higher limits may apply to VIP tiers at our discretion.
7. Progressive jackpot wins are paid in full per the terms of the respective game provider.
8. Phone number verification may be required to submit withdrawal requests. You can verify your number in your profile settings or contact [email protected] for assistance.
9. Actual transfer times depend on the chosen method and third-party workload. Our payments team aims to review withdrawal requests within 48 hours of submission; transfer completion times vary by method and may take up to 5 business days after approval.

13. REFUNDS

1. Refund requests must be submitted within twenty-four (24) hours of the relevant transaction, or within thirty (30) calendar days in cases of suspected unauthorized account access.
2. Where deposits were made by card, we may return withdrawals up to the total amount deposited as refunds against prior purchases; any excess may be paid by an alternative method available in the cashier.
3. Prior to processing a refund, all active bonuses and bonus-derived winnings will be removed from the balance. Transactions assessed as high risk by our processor or by us may be refunded to the original card and reported to relevant parties. Any fees associated with refunds are borne by the player.
4. To request a refund, contact [email protected] and be prepared to supply: a valid ID, proof of payment method, and proof of address. We may also place a verification call. Refund payouts are typically processed within five to seven (5–7) banking days after approval.

14. DORMANT ACCOUNTS

1. An account is deemed inactive if you do not log in for twelve (12) consecutive months. A monthly administrative fee of EUR 10 / USD 10 / CAD 15 / AUD 15 / NZD 15 / NOK 100 / BTC 0.006 / USDT 10 / USDC 10 / ETH 0.0087 / DOGE 142.3 (or equivalent) may be charged while a positive cash balance remains.
2. Fees cease once the balance is zero or if you reactivate the account by logging in.

15. LIMITATION PERIOD

Any claim or cause of action arising out of or related to this Agreement or the services must be filed within one (1) year after such claim or cause of action arose.

16. COMPLAINTS & DISPUTES

1. Contact our support team via live chat or email at [email protected] for any complaints.
2. Complaints are handled by our support team and may be escalated internally as needed. You will be kept reasonably informed of progress.
3. We accept complaints only from the registered account holder. You may not assign or transfer a complaint to a third party.
4. In the event of a dispute, server logs and game provider records shall be the final authority. If a discrepancy exists between what appears on your screen and the game server, the server result will prevail.
5. We will contact you using the details registered on your account for any dispute-related communication.

17. NON-TRANSFERABILITY

You may not assign, pledge, sell, or transfer any rights or claims arising from this Agreement or from your use of the Website, including but not limited to ownership of accounts, winnings, deposits, or bonuses, without our prior written consent.

18. ARBITRATION

All disputes arising out of or in connection with this Agreement shall be finally resolved by arbitration seated in Cyprus in accordance with the Cyprus Civil Procedure Rules. You consent to the exclusive jurisdiction of such proceedings to the extent permitted by applicable law.

19. KYC/AML VERIFICATION

1. By registering, you declare that you are at least 18 years old; that the details you provide are accurate and current; that funds used to play belong to you; and that such funds are not derived from unlawful activity.
2. We comply with applicable anti-money laundering and counter-terrorist financing obligations. Suspicious activity may be investigated and reported to competent authorities. We may suspend, block, or close accounts and withhold funds where required by law.
3. We may request additional information and documentation to complete identification and verification checks at any time. Failure to provide requested documents within 40 days of our request may result in confiscation of winnings, suspension, or closure.

20. BREACH & REMEDIES

If you breach this Agreement, we may, at our sole discretion and without prior notice:

• Temporarily suspend your account and access to services;
• Permanently close your account;
• Confiscate winnings resulting directly or indirectly from the breach;
• Forfeit bonuses and related incentives;
• Pursue any other remedies available at law, including recovery of losses and costs.

21. RESPONSIBLE GAMING

We support responsible gaming. Tools such as deposit limits, loss limits, session reminders, time-outs, and self-exclusion are available in your account settings or by contacting [email protected]. Please play responsibly and seek assistance if gambling is affecting your wellbeing.

22. CONTACT

For questions about these Terms and Conditions, please contact [email protected].