Responsible Gaming SpinRise

Gambling at an online casino should always be for entertainment. A small percentage of players may find it difficult to control their play. Before you start, remember that gambling is not a way to make money or recover debts. Keep track of both the time you spend and the money you stake.

If you notice that you are spending more than you can afford or gaming begins to affect your daily routine, consider using our player protection tools, taking a cooling-off break or self-excluding, and seeking help from independent support organizations.

Personal Limits

Spinrise provides flexible Personal Limits so you can manage your activity. You can apply limits to deposits, losses, wagers, single-game spend, and overall session time.

• Deposit Limit: Set daily, weekly, or monthly maximums on how much you can deposit.
• Loss Limit: Cap the net amount you can lose over a day, week, or month. Note: Losses are calculated against your deposited funds, not against any winnings generated from them. For example, if you deposit $75, set a $15 loss limit, and then win $1,500, you may still lose more than $15 of the $1,500 balance because the limit is based on the initial deposit, not the winnings.
• Wager Limit: Limit the total amount you can wager over a day, week, or month.
• Single-Game Spend Limit: Restrict the amount you can spend within a single game session.
• Session Time Limit: Control how long you can remain logged in and playing. Limits can range from 6 to 1,000,000 minutes. When the limit is reached, you will be logged out automatically.
• Cooling-Off Period: Temporarily suspend deposits and promotional communications for a set period. You may still log in and withdraw remaining funds. The limit applies immediately and your account is reactivated automatically when it expires.
• Self-Exclusion: Disable your account for a fixed or indefinite period. During self-exclusion you cannot log in, deposit, or withdraw. The account reactivates automatically after the period ends, unless you request otherwise.

You can adjust limits at any time. Reductions take effect immediately. Increases take effect only after email confirmation and once any existing limit of the same type has expired to prevent impulsive changes. For help applying limits, contact [email protected].

Self-Exclusion by Request

If you prefer, you can ask us to apply self-exclusion on your behalf. Email [email protected] stating the period (fixed or indefinite). We will block access to your account and stop sending promotional materials.

If you are self-excluded, you will not be able to log in or initiate withdrawals. To withdraw any remaining balance, please email [email protected]. Our team will provide instructions within a reasonable timeframe and assist with the process.

Please note that self-exclusion does not exempt you from identity or payment verification required to process funds. All payments are subject to standard limits and policies.

Practical Tips for Safer Play

• Decide in advance how much time and money you can afford to spend and stick to those limits.
• Never gamble when under the influence of alcohol, drugs, or when feeling distressed.
• Avoid chasing losses – set a loss limit and stop when you reach it.
• Use session reminders and time limits to break up long play.
• Treat gambling as entertainment, not a way to make money.
• Regularly review your transactions and gaming history to stay aware of patterns.

Warning Signs

• Spending more time or money gambling than intended.
• Chasing losses or borrowing to gamble.
• Neglecting work, studies, or relationships due to gambling.
• Feeling anxious or irritable when not gambling.
• Hiding gambling from friends or family.

If any of these signs feel familiar, consider using our tools immediately and seek professional support.

External Help

Independent, confidential support is available from recognized organizations:

• Gamblers Anonymous – Peer support meetings and resources.
• GamCare – Information, live chat, and counseling services.
• Gambling Therapy – Global online support and advice.

You may also consult local health services or helplines in your area for tailored assistance.

Protection of Minors

Spinrise only permits players aged 18+ and applies verification checks to prevent underage access. We may request proof of identity at any time. If verification shows a player is underage, access will be denied and any activity voided.

Parents and guardians can help protect minors by supervising device use and installing content-filtering software. The following tools may assist:

• CyberPatrol – Parental control and content filtering.
• GamBlock® – Gambling website blocking.
• Solid Oak Software – Family-safe internet controls.
• Net Nanny – Parental web filters and screen-time management.